adding a dedicated DSL line
hello, new here from Colorado. thanks for any help or input or any input you can provide. Trying to get more speed from our internet connection (aren't we all ; ) We used to have 20mbps and it was...
View ArticleSeattle, WA - Queen Anne getting GB installed 1/20 - Questions!?
Question: From the ONT to the router, is a VLAN required? My current VPN router cannot do VLAN tagging. Can they set the VLAN native at the ONT or remove it or is it required? If I have to toss my...
View Article[Prism TV] Prism TV box displays Red X on screen
When I turned on my TV this morning, it worked for about 10 minutes until I got the "Signal lost" message on the screen. I get this pretty often and restarting the box usually fixes it. This time, when...
View ArticleAssistance required on CenturyLink DSL Modem confusion
Hi. Long time Centurylink DSL customer. We currently have the Actiontec C1000 that Centurylink is suggesting we replace due to it's age and intermitent issues. Last night, tech support mentioned the...
View Article[CenturyTel] Going on 9 year bandwidth exhaust dont know what to do
I don't know what to do any more i have taken every possible action to get centurylink to fix this from BBB to FCC and all over the map with techs.I am paying 51$ a month for a 1.5mbs plan that barely...
View ArticleNew C1000A firmware.
I noticed the firmware on my modem shows a new revision, but the CL site still shows the previous version. Anyone know what's changed? CAC003-31.30L.86
View ArticleCenturylink Prism TV billing fiasco
I ordered vacation suspension via chat with Centurylink support person Emmanuel M. on 1/13/16. I have the chat transcript where he confirmed that he could suspend both Prism TV and Internet service,...
View ArticleCenturyLink to conduct metered broadband trial later this year
According to an article over at Fierce Telecom, Centurylink's CFO, Stewart Ewing, announced during the company's fourth quarter earnings call that Centurylink will start metered broadband trials later...
View ArticleOutage west Broomfield colorado
Anyone else? West side of 287. Rebooted modem a few times.
View ArticleAdvice for DSL Demarc connection to modem
I continually get much slower internet speeds than my current service rating, and I am pretty sure it has at least partly to do with not one but two phone cables that are so old that they have no...
View ArticleConnecting Prism TV set-top box to a new router
Hi, I recently switched my CenturyLink Modem to bridge mode and I'm using my own router for everything. I have 2 PRISM TV boxes that are currently using wired connections to my router. I wanted to use...
View Article[Qwest] Slow Wired Speed on New C1100Z
Quick background: I have CenturyLink 20 Mbps DSL service. I had a Qwest M1000 modem for a long time (no wireless module) and a separate wireless router. CenturyLink's speed test shows I consistently...
View ArticleAdvice needed on DSL issue - intermittent
I am hoping we can get a little advice and what the next steps are. We have spent a LOT of time with CenturyLink support, but continuing to have issues. It's beginning occur almost every other day and...
View ArticleInternet Down?
Every couple of days, my internet seems to shut off or something. All the lights on the modem are green but the internet light is off. When this happens, I cannot access the internet wired or wireless,...
View ArticleSupport Console
Hey does anybody know the credentials to access the support console on the technicolor 2100t? If you could pm them to me, it would be super helpful! Thanks :)
View ArticleQuestion about CenturyLink Speeds with VDSL and Pair Bonding
TL;DR: Can any VDSL connection be bonded? Background: I've had CenturyLink since I moved into my current neighborhood about 6 years ago. Started with an Actiontec GT701-WG modem at 7Mb/? (can't...
View ArticleSlow fiber connection in Las Vegas.
Just wondering if anyone else is having the same problem as me. I have the 100Mbs fiber service but Netflix is awful in the evenings. I had them run fiber all the way into my house because I planned on...
View Article[CenturyTel] how do I get faster speed
century link only offers 25 here how do I get them to upgrade my line to 100Mbps. Cox raised rates and wont back down.
View ArticlePrism Twin Cities, MN
Any word on if/when Prism will be coming to the Twin Cities? We've had gigabit internet available for several months now. Just waiting for Prism to make the jump from Comcast.
View ArticleVDSL2 SNR
I have new service 20M on VDSL2 profile 8 in Mpls St Paul It is great so far. Does anybody know how SNR is defined for the Zytec C1100Z? Maybe SN Margin? My readings: Downstream SNR = 14.6 dB Upstream...
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