I am curious, How does CL control your provisioned speed remotely. If I call up and upgrade my service, how exactly is that accomplished (is it a software function and or mechanical function or what) ? BTW, I just upgraded from 20/.896 to 40/5. CL's online chat service worked great and the new speed is rock solid so far. Now hopefully, I just have to wait a day or two to be over-provisioned. Another great CL experience for me (knock on wood of course). :-)
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