Ok, so I'm posting here since googling my issue revealed I'm not the only one facing this issue. Long story short, myself and my neighbors live on a gravel road, and have been dealing with horrible issues for around 5+ years. Techs have been dispatched no less than 50 times, and the most any have done is change the filters on the modem. The line I've been getting recently is "your too far from the DSLAM"
I am at wits end here. Disconnects are constant and have seemingly to rhyme nor reason beyond a crappy connection. Modem is a PK5000. Here are my current WAN stats.
Downstream Rate: 2368 Kbps
Upstream Rate: 480 Kbps
ISP Protocol: PPPoE
Encapsulation: LLC Bridged
PPP Status
PPP Parameter Status
PPP Type: PPPoE
Status: Connected
User Name: redacted
LCP State: UP
IPCP State: UP
Authentication Failures: 0
Session Time: 0 Day, 00H:01M:29S
Packets Sent: 2856
Packets Received: 2945
Modem Uptime: 2 Days, 01H:08M:10S
Broadband Status
DSL Link Status
DSL Mode Setting: Multimode
DSL Negotiated Mode: G.DMT
DSL Link Uptime: 2 Days, 01H:06M:51S
Number of Retrains: 101
Retrains in Last 24 Hours: 13
Link Train Errors: 204
Transport Status
VPI: 0
VCI: 32
ATM QoS class: UBR
MTU Size: 1492
Packets Sent: 4724655
Packets Received: 4891566
Error Packets Sent: 0
Error Packets Received: 0
30 Minute Discarded Packets Upstream: 0
30 Minute Discarded Packets Downstream: 0
Channel Status
Channel Type: Interleaved
Near End CRC Errors: 0
Far End CRC Errors: 0
30 Minute Near End CRC: 0
30 Minute Far End CRC: 0
Near End RS FEC: 0
Far End RS FEC: 229396
30 Minute Near End FEC: 0
30 Minute Far End FEC: 22577
Levels Downstream Upstream
SNR: 6 dB 8 dB
Attenuation: 63 dB 31 dB
Power: 16 dBm 12 dBm
Currently, this is my only option for service, which is horrible, because they just ran a fiber backbone a 1/4 mile from the house, and the nearest drop for that is almost exactly one mile from the house. I've asked multiple times for something to be done. I'm not terribly familiar with DSL specifically, but worked comms while in the military, and am baffled as to why a line booster could not be installed halfway between us and the DSLAM.
What can I do here?
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