No one at CenturyLink can decide if my area qualifies for gigabit or not. I've called twice and had 2 people tell me it should have gigabit, but then when they transfer me to someone who can set it up, they say the max they have in the area is 100Mbps (what I have now). My installer came out and told me that he thought we should be able to get gigabit because we had Calix hardware in our ONT. CenturyLink also just came out and installed new line, which delayed my install by 4 weeks. Obviously, if gigabit is attainable here but I keep talking to people who don't know what they're talking about, I'd love to get it. Does anyone know if there's a secret number that I can call to talk to people with actual knowledge of the hardware in the area and can either tell me that yes, gigabit is availalbe, or no, gigabit is not available pending an upgrade of certain hardware (ideally they'd know which hardware was pending)?
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