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[CenturyTel] I need help.

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I pay for 40mbps, which CenturyLink ALWAYS delivered perfectly, up until two weeks ago. I'm now at 23mbps. Here's my problem: I've tried calling CenturyLink's tech support line six times now, and every time I get past the automated menu, it says "your call could not be completed as dialed". I literally can't get through to tech support. What are my options here? I really don't want to switch back to Mediacom, but I may have to if CL is only delivering me 23mbps.

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