I think it's shameful.
Dial-up was free.
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[Embarq] Does this look good to you?
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Getting gigabit fiber next week
As I'm one of the lucky bastards who lives in Seattle's Ballard neighborhood -- where CenturyLink is rolling out gigabit fiber -- I eagerly signed up last night. Can't wait to ditch Comcast after like 16 years, hehehe.
DSL is brand new for me, so I've been devouring as much information as I can find. I understand that the connection uses PPPoE (why not just plain Ethernet? sigh) and that outbound traffic from my house must be tagged with VLAN 201. Unfortunately, my Cisco RV220w router can't apply tags to the WAN port. So when I placed my order I said I'll spend $99 for the modem; I hope they bring a Technicolor C2000T, it seems more "featureful" than the Actiontec C2000A-D.
Does anyone know if it's possible to have Clink remove the VLAN 201 requirement? If so, then I suspect I wouldn't need to use any of their gear at all and I could continue using my RV220w. I really like that little router, it's rock solid and has been running for a few hundred days now without any hiccups at all.
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New to AZ - considering CenturyLink
Just moved to AZ (Chandler) from MN (Minneapolis) and considering going with CenturyLink vs. Cox for our home ISP. How is the overall speed and reliability with CenturyLink in the Chandler/Phoenix area? We had terrible service in MN with Mediacom and could barely watch a YouTube video or Skype with family so we want to avoid that. Our neighbor said to go with Cox but the pricing with CenturyLink is way more attractive! Thoughts on CenturyLink AZ service?
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Separate ADSL2 and VDSL2 circuits?
I would check from time to time to see if my DSL speed can be upgraded specifically the upload speed. I'm on ADSL2 which means it's not capable of better than 1mbps upload (unless bonding which would make it 2). I'm currently on 20/896 plan. Last night I checked to see if there's better speeds available and 20/896 is the best I can get for the given address however for kicks I entered my neighbor's address and I was surprised my neighbor is qualified to get up to 40/5 which means it's VDSL2. Does that mean I'm on a different circuit? My property is right next to my neighbor's; and the telephone box outside on the side of the house is less than 100 feet from his.
Any insight on this would be appreciated. If I'm on a separate circuit (ADSL2), is it possible to ask CenturyLink to move mine to VDSL2 circuit?
Thanks.
Ethan
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[Qwest] Did CentruLink Qwest have a data breach? My online account deleted
I have had online account management for years on CenturyLink and I continue to get new bill notice to my email, but I found my account inaccessible.
I try to reset the password and it tells me that my email address is not registered even though they still send me bill notices and customer service claims "our records indicate you have not setup your online account"
Why is my online account missing? Did CenturyLink have a data breach and simply respond by deleting accounts that may have been affected or what gives?
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Centurylink Sucks in my area!
I have been with Centurylink phone for 22 years and had their internet for 6 years. I have begged and pleaded with them for a speed faster than 10M down. They will not upgrade my area. We have one other ISP in my area that offer Fiber but they cannot service my account because of an agreement with Centurylink. I called Centurylink and talked to them today and got same old crap speech. Consumer in small areas has suffer. I would like to put a Roku in 5 rooms of my house but I will not have enough bandwidth when we are using the other wireless devices in my home. I wish I could do something about companies crapping on the little people.
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Finally getting faster upload! Pair bonded 20+ service?
^My DSLAM cause pictures are fun...
Hey peeps, I live in Tucson, AZ in an ex-Qwest market and have been stuck on 20/0.896 for a couple of years now and haven't had much luck doing my usual checking for faster speeds every 6 months or so until today. Called sales today and even though they said they couldn't get me faster download speeds they were able to put in an order for 20/5 service which is a significant improvement for sure. They said it would require a tech visit and a new modem, so I assume it's pair bonded service. Not sure if it would be ADSL2+ instead of VDSL that I'm currently on?
My modem stats are pretty good right now and would handle 40/5 without any issue on a single line, but due to whatever computer generated loop qualification they have, I haven't been able to get anything faster. Really sad considering my LMU (loop makeup) is pretty favorable since it's pretty much a straight run from the DSLAM to my house, even though it's still about 1500ft.
Here's what my modem says now:
xdslctl: ADSL driver and PHY status
Max: Upstream rate = 12774 Kbps, Downstream rate = 69116 Kbps
Bearer: 0, Upstream rate = 896 Kbps, Downstream rate = 26112 Kbps
Link Power State: L0
Mode: VDSL2 Annex A
VDSL2 Profile: Profile 8a
TPS-TC: PTM Mode
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 25.8 31.0
Attn(dB): 14.0 4.8
Pwr(dBm): 17.0 4.6
40mbps/5mbps is not outside the realm of possibility on my existing single line since the line stats have not changed at all since my service was installed. The DSLAM near my house is an old Qwest fiber-fed, the distribution area only serves 420 LU's and likely isn't oversold since Comcast heavily markets the area, so I highly doubt there is a capacity problem. Hopefully since it requires a tech roll to hook up the 20/5 service I can ask him if hey can fix the provisioning in the system and bump me up to something even better :D
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Help w/ config of CL gig service-c2000t modem/Asus RT-AC66 router
Hello -
I just got CL gig service installed. I want to use my own router (the Asus RT-AC66U) rather than the router bundled with the Technicolor C2000t modem supplied by CL. This is proving to be a problem for me. I apologize in advance for my lack of sophisticated understanding of these issues.
Note: I also signed up for Prism TV; as a result, the c2000t is using IPoE rather than PPPoE.
My previous setup was cable internet, with the Asus router acting as DHCP server, and two Asus RT-AC53U routers acting as access points (with MOCA connection to the router).
During install, I told the installers that I wanted to continue with this setup, so they turned off the wireless radio in the modem. However, a problem immediately arose in that the modem was still set to act as DHCP server, thereby conflicting with the router. This is complicated by the fact that the modem uses 192.168.0.1 to 254, while the Asus router uses 192.168.1.1 to 254. (This seems to mean that they are on different subnets?)
The upshot of this was the following: The Asus router was able to connect to the Internet through the c2000t modem, and it was assigned an IP address by the modem. However, the two access points were no longer able to act as such for the Asus router because (according to an error message I got during attempts to configure them) the Internet and router were on different subnets.
According to CL GPON support, the c2000t has to act as DHCP server for the Prism TV to work, so that seems to eliminate using the c2000t in bridge mode? The Asus router still works in router mode (as opposed to access point mode). In access point mode wifi speed seems to take a big hit.
Bottom line: I'd like to get my previous setup (router and 2 access points) working again with the CL modem. If anyone can offer any advice for how I can get this all working, I'd really appreciate it.
Thanks!
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[Qwest] What gives..
Can anyone tell me if my century link modem stats are within acceptable levels please?
DSL Status
Connection
Status
DSL Downstream:
15.870 Mbps
DSL Upstream:
0.892 Mbps
DSL Link Statistics
Link Statistic
Status
Broadband Mode Setting:
MULTIMODE
Broadband Mode Detected:
ADSL_2plus
DSL Link Uptime:
6M:0S
Retrains:
7
Retrains in Last 24 Hours:
4
Loss of Power Link Failures:
0
Loss of Signal Link Failure:
0
Link Train Errors:
3
Unavailable Seconds:
326
Transport Mode:
ADSL
Path Parameter:
0/32
Priority:
UBR without PCR
Service Type:
LLC Bridged
DSL Power
Levels
Downstream
Upstream
SNR
9.1 dB
21.8 dB
Attenuation
11.0 dB
6.3 dB
Power
18.3 dBm
10.5 dBm
DSL Transport
Transport
Downstream
Upstream
Packets:
34885951
16173029
Error Packets:
398
0
24 Hour Usage:
17134.195 Mbits
688.055 Mbits
Total Usage:
411472.690 Mbits
15982.786 Mbits
DSL Channel
Levels
Near End
Far End
Channel Type:
Interleaved
Interleaved
CRC Errors:
398
270
15 Minute CRC:
173
128
RS FEC:
25718790
803
15 Minute FEC:
28967
455
As you can see the modem connects at 15Mbps, however everything is slow. Downloads I max out at 1.2MB a sec, netflix, hulu all lock up on the lowest settings. Any help would be amazing guys, thank you.
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[Embarq] Bonded DSL Worth Getting?
I received a flier in the mail from Centurylink stating that faster speeds were available in my area, up to 20Mbps. I confirmed that the 20Mbps was offered via bonded pairs. Currently I have the 10Mbps and have been pretty happy with it recently.
Does anyone have any experience with Centurylink's bonded DSL offerings in old Embarq territory? Any words of wisdom? What modem is used? Thanks!
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Need more information regarding my Centurylink service
I have Centurylink as my only option out here and for the past 3 years have had Prism service. In that time, I have received countless mailers and e-mails promoting 25Mbps Down and 2Mbps Up service. I have made 2 attempts to upgrade from my current 10/.7 speeds and both have failed. A technician comes out, never makes customer contact, and just notes the account that the service is not available.
This third attempt, my wife was told we could upgrade. I was a bit fed up and decided to pursue this to the end and find out if it is indeed possible. Well, now I'm being told that we can get the higher speeds if we drop Prism. I am highly doubtful this is the case, going on past experience with their horrendous CS team, but I'm going through with it. Prism goes down in 3 days.
I have attached a screenshot of my device stats. Can someone experienced with their service tell me what this means and what speeds I can realistically expect? They said my Cisco DDR2200 will not be changed.
Any help and insight would be awesome.
Thanks guys
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canceled service
I signed up for centuryline 40mb/s service on april 6. guy came out, hooked me up...I bought a modem off ebay, listed on their site...he told me is was old, and centurylink would give me a modem...he lied...anyhow, on may 6, the 30th day, took modem back to centurylink store, and told them I did not want the service...he said fine, it was the 30th day....now I got a bill for $300, early termination fee, and a call from collections...I told them I canceled within 30 days, and told her the dates..i still have recieipt on day I canceled....why all this bs ,,,,and it probably won,t end????
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G.INP Instead of Interleaving
I think i've been looking at the interleaving level from the wrong angle, it seems G.INP is a much better solution to damaged packets. At least for sudden spikes of errors, which according to DSLStats is what my line is mostly having problems with.
http://www2.alcatel-lucent.com/techzine/g-inp-secret-stable-100-mbps-copper/
http://forum.kitz.co.uk/index.php/topic,15283.msg284199.html#post_ECI_modem_issue1
Anyone know if CenturyLink is planning on enabling G.INP?
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Connection fails miserably when it rains
Back when I first signed up with Embarq (now CenturyLink), my connection worked great except for when it would start to rain locally. At that point, the connection would totally fail, and while the modem would repeatedly try to sync itself, there was no more using the web until the rain stopped. Tech after tech came by for a look and tried to fix it, but none ever could.
After several years of this behavior, it was raining hard one day and I realized I still had a good connection. I have no idea what they fixed or replaced, or where in the line they did whatever they did, but the problem had mysteriously vanished. My guess is that they didn't even know they had fixed an outstanding issue.
A few months back, I opted for a faster connection that required some wiring changes on the telephone pole along with a different modem. The connection is achieving the speeds advertised, but guess what? Now, every time it is even about to rain, the connection slows to an absolute crawl, or starts repeatedly trying to sync itself, and I have to wait until the rain has come and gone before it is usable again.
There are plenty of threads on these forums where others have had, or are still having the same issue, so I won't bother with trying to get the problem corrected because I don't think CenturyLink has any techs talented enough to figure it out, but it seemed important to note the issue here for future reference. In the interim, I'll just find something else to do on those rainy days.
--
oz
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[Embarq] "Line Conditions Do Not Support Bonded DSL"?
Long story short, I received flier in mail back in January stating I qualified for 20Mbps in my area (http://www.dslreports.com/forum/r29788653-Embarq-Bonded-DSL-Worth-Getting). I contacted the TalkToUs folks who confirmed I was eligible for the upgrade and that it was provided via bonded DSL. I finally caved and put in the order last week. The install was scheduled for today, but I was notified today that a local technician confirmed my "line conditions do not support bonded" and the upgrade was cancelled. (The fact that it took until the day of the install to determine I couldn't get service is an argument for another day :uhh:)
I'm currently on the 10Mbps ADSL plan and it's been rock solid for the most part. What kind of "line conditions" would they mean? One would think that if I'm able to sustain 10Mbps, there should be no issue with adding the other pair for bonded at 10Mbps.
That being said, I've been plagued with high evening latency for the past few weeks (http://www.dslreports.com/smokeping?target=9005ad1af39b13f91354681e7d676556.Kansas). I'm wondering if "line conditions" is a simple way of saying my "DSLAM and/or circuits further up the line are overloaded and we'd rather not increase the capacity."
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Has anyone ever actually paid CL to install fiber?
Occasionally I hear this talk thrown around how "if you want fiber in a remote location, pay for it yourself".
Okay, let's say we do that. I pay CenturyLink to run miles of fiber to their remote terminal and to me.
But meanwhile now CenturyLink can use "my" fiber to upgrade service for everyone else along the fiber route. Why the hell should CL now be able to profit from selling upgraded service to these other people, using "my" fiber?
If I pay for it, even if they're doing the install work, I should get reimbursed monthly by CenturyLink for them using "my" fiber that they refused to install themselves to expand their customer base.
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CenturyLink remote pedestal: RUBY, 10 miles west of Gilman, WI
http://www.dslreports.com/forum/r20533172-Rural-Century-Telephone-remote-terminal-unit
http://www.dslreports.com/forum/r20530745-Name-of-this-polemount-outdoor-telco-canister
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Switching from cable to DSL for the first time ever
Hey all, I'm thinking of switching from Comcast (currently have 100Mbps in Minneapolis) to CL because they offer 1Gbps. I've never had DSL (or in this case likely fiber) so I'm wondering if someone can answer some basic questions with the switch.
1) Can I buy a modem or will I have to pay a monthly modem rental fee? How much is it usually?
2) Can I continue to use my current router (Asus RT-AC66U) or do I have to get one of those modem/router combos?
3) Is there a bandwidth cap or any throttling on the 1Gbps subscriptions? I see some reports that CL has a 250GB cap but it doesn't apply for 1Gbps customers. Can anyone confirm?
4) Does CL block incoming ports like 80/21/22/etc?
5) Does CL have native ipv6 in Minneapolis?
6) Any other advice for a technical person who has had cable their entire life and is blissfully ignorant towards DSL/fiber? What differences should I expect?
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Failing internet/email in Phoenix/Glendale AZ area
For the past day or two, our internet DSL connection has been very slow. Some pages load normally, some very slowly, some not at all (time out). Netflix and other streaming with our Roku device only occasionally works. Modem status indicates normal operation. An online chat with CenturyLink support indicated that there is a known problem in our area and that it is being worked on. I do not know whether this impaired performance will last for an hour, a week, or a month. Is there anyone here who has any information on what is happening?
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[Qwest] CL costs 60/mo @ 7Mbps. Looking to cancel. Seeking Alternative.
At my address, 7Mbps/896Kbps DMT ADSL is the highest service level available and at this location, the connection itself has been quite reliable. Total outage is rare and I prefer the added privacy of dynamic IP.
7Mbps is acceptable for my use, but 1Mbps is starting to become inadequate as we make increased use of cloud based services which demand more UL bandwidth. In the past few years, many of us have been struggling with YouTube stall outs. The issue comes and gos but unfortunately, when it starts, you're in it for many months at a time.
Whenever I have an issue that requires a contact, it is a horrible headache. While they are polite and professional, they don't understand issues and resolution takes several contacts. Issues don't get resolved with chat, so it usually require calls. My price for 7M/896K mo-to-mo rate is $60 and in the past years, I have been able to get reasonable pricing if I was willing to agree to a 1 or 2 yr contract. I was told they're not available to existing customers.
At $60/mo for speed that is no longer considered a "high speed" by today's standards, YouTube issues that last for a long time and poor service, I am ready to change service. I was looking to switch to Clear WiMAX which offered hardwire LAN cable option as well reasonable data use package, but they will be discontinuing.
Any suggestions? (no, No Comcast)
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ADSL2+ vs. VDSL2 8a stats
Just got 20/2 (pair-bonded VDSL2 8a) set up and have it side-by-side with 20/.896 single-pair ADSL2+ (which requires modifying the target SNR to train at the full 20M downstream).
All stats (both VDSL2 and ADSL2+) were taken at the NID. (There's an individual test jack for each pair.) Only one pair was in use at a time, so the setup wasn't completely realistic (potential crosstalk issues with more active pairs). However, after eliminating the rest of the daisy chain of my inside wire (the only active jack now is what is probably the first jack in the chain), the stats on each pair _with all 3 pairs active simultaneously_ are virtually identical.
VDSL2 pair 1
Max: Upstream rate = 3839 Kbps, Downstream rate = 29580 KbpsBearer: 0, Upstream rate = 1018 Kbps, Downstream rate = 10062 Kbps Link Power State: L0Mode: VDSL2 Annex AVDSL2 Profile: Profile 8aTPS-TC: PTM Mode(0x0)Trellis: U:ON /D:ONLine Status: No DefectTraining Status: Showtime Down UpSNR (dB): 23.3 12.8Attn(dB): 27.0 0.0Pwr(dBm): 15.8 8.1VDSL2 pair 2
Max: Upstream rate = 3820 Kbps, Downstream rate = 30554 KbpsBearer: 0, Upstream rate = 1018 Kbps, Downstream rate = 10062 Kbps Link Power State: L0Mode: VDSL2 Annex AVDSL2 Profile: Profile 8aTPS-TC: PTM Mode(0x0)Trellis: U:ON /D:ONLine Status: No DefectTraining Status: Showtime Down UpSNR (dB): 24.8 12.3Attn(dB): 27.1 0.0Pwr(dBm): 15.8 8.5ADSL2+ (target SNR adjusted for comparison at same downstream rate)
Max: Upstream rate = 1356 Kbps, Downstream rate = 20160 KbpsBearer: 0, Upstream rate = 892 Kbps, Downstream rate = 10090 Kbps Link Power State: L0Mode: ADSL2+ Annex ATPS-TC: ATM Mode(0x0)Trellis: U:ON /D:ONLine Status: No DefectTraining Status: Showtime Down UpSNR (dB): 20.6 21.2Attn(dB): 21.0 9.8Pwr(dBm): 19.3 11.7I'm sure 20M downstream on each pair should be no issue and probably won't even require changing the target SNR. I'm skeptical about the attainable upstream rate though; 3.8M seems very optimistic. As far as getting 40/2 or 40/5 (20/1 or 20/2.5) provisioned, that'll probably be difficult.
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