I can't get a predicted speed quote on their site with my address anymore. I'm tired of paying Comcast, but CenturyLink hasn't upgraded their network for 10+ years in this market.
Thanks!
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Any upgrades for the Humble, TX market (Houston suburb)?
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Business Fiber Install
Hello, does anyone have any private business fiber installs from Centurylink? If so, how did they go? We can only get DSL here and our business requires more, so we ordered a business fiber curcuit today.
If anyone has one, please chime in
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New Centurylink Customer
Hello everyone,
I just signed up for CL 25mb service. The tech did bonded service. I am actually right on the edge of being able to get that speed. I am 6840 feet away from the CO/exchange, Both line are steady at 9-10 SNR on the downstream 11db on the upstream and 28db Attenuation. So far I haven't had any issues with it only a few CRC errors within 24hrs. (less than 700). My question is Both of my lines are synced for 896 for the upload? And im getting around 1.5mb on the upload when I am doing a speed test. Am I suppose to be provisioned for 2mb on the upload? Do I need to call and get them to change anything or should I leave it as is?
ThankS!
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Mount Vernon MO-area construction?
Hello all, was wondering if there was anyone on this forum that was familiar with any of the new construction I have been seeing in the Mount Vernon, MO area?
Specifically I have been seeing cabled layed on Hwy 174 from near I-44 east to at least the Lawrence/Greene County line.
Familiar story...1.5M DSL "High Speed Internet" here for many years, with no evidence or prospect of upgrades...until now maybe?
Been lurking here for years, thanks to all the folks that contribute here.
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Modem Stats
I signed up for 25mb service the other day. (I just switched from Suddenlink which I cant stand!), anyways I am on the edge of being able to get anything faster and the tech said if this speed doesnt work out, Ill need to go down to 20mb. So far so good, no ping spikes, getting 24.50 down and 1.5-1.6 up. Couple questions.
1. If I go to the 20mb package how much will it improve my downstream SNR in db.
2. As my modem sits now for the speed package I am on, is my downstream power level to high? Im very familiar with DOCSIS 3.0 levels but am new to ADSL2+ bonded
3. I get some CRC errors usually 70-400 for the day.
I appreciate anyone's advice. I hate suddenlink so much its terrible in my area and I would like to keep CL, PINGS for gaming are way better than SL. And believe me, I took a loss on speed because I had 108mb with SL.
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new customer
how many days do I have to be without centurylink service to be considered a new customer
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Anyone in central FL (Clewiston) sync no surf?
Went out around 2:00 PM EDT.
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NETGEAR Beta testing opportunity
***Posting on behalf of our beta team***
Hello Beta Tester,
We have a great opportunity for you to be a part of member for Netgear beta test.
WiFi ADSL/VDSL Modem Router beta test - Broadband DSL Modem is the simple solution for setting up direct, always-on Internet connectivity for home and office networks. We are conducting a test for user who wants the VDSL Gatway and this product is backup compatible with ADSL as well.
Before you apply for the opportunity to test, please have attention to the following notes.
- This opportunity is only available for qualified candidates in the US
- Must subscribe to ADSL/VDSL Internet Service from CenturyLink provider. User subscribe with IPTV service is plus.
- This ADSL/VDSL Modem Router device does NOT support voice bundled package from your Internet Service Provider.
- Target schedule: Testing around the early June, 2017 for 2 weeks.
We are looking for users with all levels of networking experience and able to effectively communicate in English, include reading and writing.
We expect through this beta test and with your help this product will have the easiest setup in providing an internet environment and WiFi coverage to customers that purchase this. In cases when this product does not meet your expectation, please give a chance to engineer clarify the problem and trouble shoot for you. For example, debug by Teamviewer and your help for photo, sketches and logs are required. In short, beta testers are committed to running the beta test, willing to install this product on their home network and able to co-work with our project engineer to resolve the bugs during and after beta test.
How do I join?
Please follow the link below (or www.beta.netgear.com) to register your own account on Netgear Beta Portal and complete applicant survey for a chance to join this “Buffalo II" beta test. We will review all completed surveys and notify users separately if you are selected for this test.
And remember to complete your profile and especially contact information with shipping address and phone number, beta sample will be arranged to ship with the information you provided.
You are welcome to share this Netgear Beta Opportunity to your friends/family who are interested in and qualified of criteria mentioned above!
Best Regards,
NETGEAR Beta Program
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DSL services and add Wireless router
Hi... first I want to say thank you for the opportunity to be part of this community.
I been helping my friend to set up his cameras and adding wireless router Asus RC-3200 to his service.
he has a T2000 wireless router from Centrylink and I connect this to the Asus router (according to instructions) and internet is OK ..
I open some ports to ASUS router in order to work with Security cameras BUT I wont be able to see them outside of his place ... inside yes I can see them..
So I need some suggestions about this and see IF I did it right or wrong and what could be done in order to work..
Thank you for your help and assistant...
Falcon7x
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Updated Minneapolis speed test map
I re-ran the addresses contained in the map in this thread: http://www.dslreports.com/forum/r29723767-Minneapolis-Centurylink-Speed-map-Including-Fiber-rollout-
(Direct link: http://www.easymapmaker.com/map/6347814ae5d946a2fcc4cd60647ca456)
New map from data gathered last night: http://www.easymapmaker.com/map/cl_speed_1-15-2015
So there are now traces of gig internet in Hopkins and St. Paul (uncheck everything but 1000 at the bottom to see them).
I have a python script that runs the addresses to check their speeds, and I hope to update the map from time to time to see the progression of CL fiber.
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Edit 5/11/2016:
Instructions on how to run this yourself using Vagrant, Ansible and VirtualBox:
https://github.com/mtdoyle/CLSpeedPhantomJS/blob/master/README.md
I have included my giant list of addresses that will be downloaded as part of the instructions above.
Let me know if anything doesn't work!
NOTE: running this script with a large amount of addresses takes a LOT of bandwidth. Each run for me eats up somewhere between 20-40Gb of data. If your internet is capped, you might want to only use a smaller subset of addresses.
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[Qwest] Upgrading speed - new improved line stats
I've had 1.5Mbit DSL for years now in my area (Qwest). Up until recently on the web site they showed the max speed available as being 3 Mbit, and the last time I called them the CSR said I'd lose out on my upload speeds if I changed to 3Mbit(from 800kbit to 500). I hadn't checked in a couple months, but yesterday I saw that they're offering 12mbit service at my address if I just type in my address and 7mbit if I login with my account. I checked the DSL line stats and the SNR values have changed from 32/11 to 39/18 so they upgraded something somewhere. Attenuation and power are unchanged at 38/26 and 16.8/12.5dBm. Running "adslctl info" on the modem says that my max downstream rate should be 8864 Kbps, and upstream of 1216Kbps.
Are these numbers reasonable for a 7Mbit connection? How should I go about contacting Centurylink to update my speed? I'm currently on the old 'price for life' plan so any change will terminate that. Is calling them, going into a store, or using the online chat the best method to negotiate a new monthly payment and speed? I use a 3rd party ISP for my actual internet provider, can I keep them? Or will I be forced over to centurylink.net?
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Switching fiber from PPPoE to IPoE?
Has anyone ever tried to get centurylink to switch the WAN connection from PPPoE to IPoE without ordering prism tv?
I have gigabit fiber and unfortunately pfsense (freebsd) isn't able to make use of queues when processing inbound traffic. This results in a maximum of ~750mbps with my Atom C2758 based router. This isn't exactly a problem :) since it's pretty rare I'm even able to saturate that, but the geek in me would like to see ~940mbps :)
Wondering if anyone's tried to contact them to see if they'll switch my provisioning or any suggestions of how to do it? I know they don't support byo routers so but when I first signed up for fiber i got a great support guy that told me exactly what i needed to do to use my own router (VLAN tag, and told me to make sure to get the PPPoE credentials from the installer since the zyzel C1100Z apparently can't unmask the password) so that was pretty surprising :)
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C2100Z, static IPs and port forwarding
I've got rules in my new C2100Z (fiber "modem" as in ethernet router/AP) to forward ports 80 and 25, as I did on my old DSL modem. 80 gets through, 25 does not. Support insists they're not blocking 25.
Anyone have a similar problem with either this device or switching to fiber from DSL?
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[CenturyTel] DSL Woes in E. NC
Over the past month a problem has crept into our connection. Internet connection will go away. My C1000A lights are all a-ok. My DSL line stats are A-Ok.
I will get a spinning wheel, or DNS server not found, or (more commonly) things just go away for 2-10 seconds and return.
Occasionally my actual connection goes out, but that is the exception.
What I do not understand is my DSL line stats (CRC errors) look good. Does this imply my local switch is ok, but the problem is upstream from it ?
Thanks for any help, Howie
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POTS line out for over a week, DSL fine, PUCO complaint filed
Hey guys,
My mother's POTS line has been out for over a week. Centurylink was only able to give her a 7-day out appointment window for some reason that came and went yesterday around 12pm. She has been out to the NID and has no dial tone there, just battery, with an old "known to work" corded phone. Her DSL is fine. When you call the line it just keeps ringing. Normally it would hit voicemail after the 4th ring but it doesn't. She says she can hear it ringing but when she picks up it's just terrible static/white-noise. She had a power outage in the area about a week ago and her phone has been out since. The issue doesn't appear to be affecting her immediate neighbors either, just isolated to her. It seems like a bad line card to me, like it took a hit after the power outage, because it doesn't ring busy like a dead short and her hearing it ringing but not being able to answer effectively. I had her call the PUCO and file a complaint but we all know that really won't take care of anything. Next step might be the FCC since she's been without POTS so long.
Anyhoo...she's been in contact with customer service (overseas) and has been promised the world but still nothing has been resolved.
I found the talktous@centurylink.com email address and have suggested that to her. And I'm also considering PM'ing a tech here, but I'm not sure if they'll work with me being as I'm not on her account (yet...). I checked the FAQ for regional director/VP email addresses and phone numbers and I haven't found any. Perhaps I'm looking in the wrong place?
Does anybody have any "escalation" numbers or email addresses that aren't searchable here?
A few days being out is no big deal but over a week is kinda ridiculous. We would just like them to take care of it....and I would as well so she'll stop bothering me about it!
Thanks for the assist guys,
-Josh
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C2000t Bridging Advice.
I am currently waiting on my new router to get here, as I want to use a router with my c2000t. I have Adsl2+ bonded service. Whenever I get my new router, Do I just go into advance setup, then Wan settings? My area uses PPPOE. I just didnt know If I need to select transparent bridging, or Transparent Bridging 8/35. I know When I was messing around with my modem I saw something that say my Path Parameter was 8/35. Just curious which option I need to select with this thing. I am pairing it with a Netgear Nighthawk R7500v2.
Thank you everyone for your comments and time. I greatly appreciate your help.
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CRC Errors When Raining.
Hello Everyone. I was just curious as to why when it storms or rains, why do I get so many CRC errors. I have a brand new NID, Brand new cat5e ran to the nid into the house, and to the phone jack and a new aerial drop that goes from my pole across the road and into the ground. When it does not rain I probably get 100-400 errors every 4-5 days. However almost every second when its pouring down they are constant. I just looked at my modem from last night and it had over 12,000+ near end crc errors, however the downstream SNR had no changes and no retrains. The CRC errors were the only ones I had. Are CRC errors that the modem already corrects? And does anything need to be done about it?
Any insight I'd Appreciate.
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CRC Errors and Desyncs
I've posted here a couple of times before, but now I'm at the end of my rope on this issue. I switched to bonded DSL and since then my DSL has been intermittent at best for almost a year. Finally got a competent tech out and had all of my inside and outside wiring redone. Got a new NID and a complete rework.
Did not fix anything. At this point, I can safely rule out the problem being internal at my home. I hope at least. It only occurs on one of the bonded pairs. One pair can stay synced for days with 0 CRC errors and even 0 FEC errors while the other racks up thousands and, today, had 24 retrains. Yeah, 24. Yet, CenturyLink tech support (phone and chat) swear that my line is fine and there are no issues. None of the techs or support staff understood what a CRC or FEC was. And when asked to speak to a supervisor or someone who understands more details I get disconnected from the call. Really.
So, aside from submitting an FCC complaint and switching to another ISP (which I have been told is much worse), what can I do? I'm tired of trying to get someone to understand what the issue is. I asked if I could get swapped to a different pair and got told "it won't do anything because nothing is wrong."
I had one idea, but wanted to ask someone who understands this a little more. Is it possible to disconnect the bad pair and change my modem to ADSL2/ADSL2+ mode WITHOUT bonding and force it to only use the one line? Or will that just cause more issues? At this rate, no internet or even Verizon 4G is a much less frustrating option.
Thanks in advance.
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Connection suitable for switching to Fastpath?
Would appreciate any learned opinions on whether requesting fastpath for my dsl connection would be a good idea before I make the call to CL.
Stats as reported by the modem are:
WAN Status
Connection Status
Connection Status
Broadband: CONNECTED
Internet Service Provider: CONNECTED
PPP Status
PPP Parameter Status
User Name: connect@centurylink.com
PPP Type: PPPoE
LCP State: UP
IPCP State: UP
Authentication Failures: 0
Session Time: 2 Days, 4H:54M:19S
Packets Sent: 3892329
Packets Received: 5394661
Broadband Status
Broadband Parameter Status
VPI: 8
VCI: 35
Broadband Mode Setting: MULTIMODE
Broadband Negotiated Mode: G.DMT
Connection Status: CONNECTED
Downstream Speed: 1760 Kbps
Upstream Speed: 288 Kbps
Retrains: 0
Retrain Timer: 2 Days, 4H:47M:50S
ATM QoS class: UBR
Near End CRC Errors Interleave: 0
Near End CRC Errors Fastpath : N/A
Far End CRC Errors Interleave : 0
Far End CRC Errors Fastpath : N/A
30 Minute Near End CRC Interleave : 0
30 Minute Near End CRC Fastpath : N/A
30 Minute Far End CRC Interleave : 0
30 Minute Far End CRC Fastpath : N/A
Near End RS FEC Interleave : 0
Near End RS FEC Fastpath : N/A
Far End RS FEC Interleave : 0
Far End RS FEC Fastpath : N/A
30 Minute Near End FEC Interleave : 0
30 Minute Near End FEC Fastpath : N/A
30 Minute Far End FEC Interleave : 0
30 Minute Far End FEC Fastpath : N/A
30 Minute Discarded Packets Downstream : 0
30 Minute Discarded Packets Upstream : 0
SNR Downstream : 33 dB
SNR Upstream : 13 dB
Attenuation Downstream : 20 dB
Attenuation Upstream : 13 dB
Power Downstream 4.9 dBm
Power Upstream 0.4 dBm
Any additional comments or suggestions for improvement welcome.
Thanks.
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Pueblo West, Colorado New Construction
What are my best options for speeds fast enough to stream netflix and amazon at HD quality? I am outside of the Comcast footprint, so it looks like CenturyLink DSL is my only wired option.
Does CenturyLink charge to lay wire from their pedestal to my new home?
CenturyLink says they are upgrading service in Colorado. What exactly are they upgrading? Fiber?
Thanks,
Jerold
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