Hi,
I'm using a ZyXEL PK5001Z on a CenturyLink ADSL line, with a wifi router connected to it, and have lots of devices connected that work perfectly fine (an Xbox and desktop computer wired, a few tablets and one phone on wifi). However one laptop (a Samsung series 9, upgraded to Windows 10) has the wifi connection that regularly drops. I've tried troubleshooting its software to no avail. While it's often worse when the laptop is far way from the modem, the connection can also drops from 10 feet away.
Does anyone have any idea what could be causing this or how to further troubleshoot the issue?
Thank you for your help!
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Wifi on ZyXEL PK5001Z drops for one laptop
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Keep Tel number after termination?
Hi all, was wondering after I terminate my CL DSL/phone service, will I be able to keep/get that number with a VOIP plan? Thanks...
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Where is the how Data usage meter??? How Do i track my usage??
I have ordered the 40mbps down/5mbps upload plan and so far the speeds are great and I have not experienced any downtime yet... but I have questions that have not been answered since singing up... I live in Rocky Mount VA... and here are my questions...
1)Has anyone in Rocky Mount VA [Virginia]noticed or know for sure if CenturyLink enforces the Caps in this town?[its a rather small town]. Its Vdsl-copper and the backbone of the connection is FTTN[Fiber To The Node]...
2) CenturyLink has stated that their in a TRIAL [ Yakima, Washington] period testing out a data cap with 600gb....when is this gonna replace the 250gb limit??? does anyone know what cities are monitored the most???
I have called and few times already and been on chat support almost daily with this [3-4x a day] but to no avail.... i don't wanna get the lock screen telling me I need a better plan when I have the best plan my area has to offer... has anyone else run into this? what is my best course of action?
Thank You,
Mike
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Eligible for CAF II ? Prepare to get screwed anyway
I sent in a comment/question to the FCC asking about the federal Connect America Fund Phase 2 funding, and us being stuck on 1.5 megabit DSL maximum.
I asked whether our remote DSLAM that is 10 miles from the CO will be upgraded to fiber, since we are "in the green" to get the CAF II supported upgrade.
Turns out CenturyLink is refusing to upgrade us. Let's hear it for those f*****s at CenturyLink!
,
[att=1]
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CenturyLink remote pedestal: RUBY, 10 miles west of Gilman, WI
http://www.dslreports.com/forum/r20533172-Rural-Century-Telephone-remote-terminal-unit
http://www.dslreports.com/forum/r20530745-Name-of-this-polemount-outdoor-telco-canister
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Super slow century link internet diagnosis
Hello, recently we have not been getting the speeds that we are paying for with our internet service. I opened up our modems diagnostics page but all of it is way over my head. For those of you that are more tech savvy than I can you please interpret these results if there are any glaring issues shown.
DSL Status
Connection Status DSL Downstream: 16.381 Mbps DSL Upstream: 0.892 Mbps DSL Link Statistics
Link Statistic Status Broadband Mode Setting: Auto Select Broadband Mode Detected: ADSL2+ DSL Link Uptime: 0 Days, 6H:1M:51S Retrains: 1 Retrains in Last 24 Hours: 1 Loss of Power Link Failures: 0 Loss of Signal Link Failure: 0 Loss of Margin Link Failure: 0 Link Train Errors: 0 Unavailable Seconds: 27 Estimated Loop Length: 2088 Uncanceled Echo: N/A Transport Mode: ATM Path Parameter: 0/32 Priority: UBR Without PCR Service Type: ATM-LLC Bridged DSL Power
Levels Downstream Upstream SNR: 7 dB 22 dB Attenuation: 20.0 dB 10.0 dB Power: 19.3 dBm 10.8 dBm DSL Transport
Transport Downstream Upstream Packets: 12749663 8154684 Error Packets: 0 0 24 Hour Usage: 144206.17 Mbits 5228.99 Mbits Total Usage: 144206.17 Mbits 5228.99 Mbits 30 Minute Discarded: 0 113 DSL Channel
Channel Near End Far End Channel Type: Interleaved Interleaved CRC Errors: 6 0 30 Minute CRC: 0 0 RS FEC: 23860 0 30 Minute FEC: 276 0
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[CenturyTel] CenturyLink High ping and download speed
Hi, so im new to this forum but have looked at it before and i am having some major issues with my internet lately. For the past month or two on and off my speeds have been dropping to unusable levels. i am paying for 12 down .7 up and here are my results i am getting on a daily basis. Here are the results i am getting This cannot be a computer problem due to all of the devices on my network suffering i have reset and gotten a new modem what next??? If you could help in anyway possible it would be appreciated! Also here is my traceroute to dlsreports Tracing route to www.dslreports.com [64.91.255.98]
over a maximum of 30 hops:
1 2 ms 3 ms 3 ms modem [192.168.0.1]
2 738 ms 717 ms 719 ms 174-124-139-1.dyn.centurytel.net [174.124.139.1]
3 741 ms 750 ms 765 ms 173-248-98-155.centurylink.net [173.248.98.155]
4 777 ms 756 ms 784 ms bb-chcgilwu-jx9-01-xe-1-1-0.core.centurytel.net [206.51.69.50]
5 782 ms 811 ms 845 ms bb-chcgilwu-jx9-02-ae0.core.centurytel.net [206.51.69.70]
6 * * * Request timed out.
7 974 ms 965 ms 1021 ms chp-edge-01.inet.qwest.net [67.14.38.90]
8 937 ms 905 ms 917 ms 216.207.8.190
9 996 ms 956 ms 948 ms hu-0-5-0-7-cr02.350ecermak.il.ibone.comcast.net [68.86.85.221]
10 981 ms 1008 ms 960 ms hu-0-14-0-0-pe03.350ecermak.il.ibone.comcast.net [68.86.88.130]
11 971 ms 999 ms 981 ms 50.242.150.130
12 982 ms 998 ms 1036 ms lw-dc3-core1-te8-16.rtr.liquidweb.com [209.59.157.244]
13 1049 ms 1115 ms 1072 ms lw-dc3-dist15-po5.rtr.liquidweb.com [69.167.128.201]
14 1059 ms 1069 ms 1013 ms www.dslreports.com [64.91.255.98]
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What modem will I get?
Yesterday I upgraded my service from 12mbps/856k to 20mbps/2mbps ADSL2+ since I was upgrading I needed a new modem/router. I needed one anyway as my Motorola 3347 was WAY outdated. I ordered one from Century Link for $99.99 but they couldn't tell me a make or model that I would be getting. I play a lot of Xbox and want to check on a couple settings for the new router but nobody can tell me what I'm getting. Anybody on here have any ideas as to what I'd get? Thanks!
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[CenturyTel] CenturyLink Billing
I live in a semi-rural area (in between Belton and Salado TX), and one that's internet challenged. The only service other than satellite that's available to me is CenturyLink, and the top speed is 3mbps - but I deal with it. I have no need for a phone, so the only service I get from them is internet. I noticed on a recent bill that it now includes a fee for "broadband" at one rate, and then another charge for voice. I contacted CL billing, and they said that even though I don't have voice, that's the way they have to bill it. Is that what others are seeing? And on this general topic, are we allowed to ask what others are paying for service? Because I know I'm getting hosed, but with no other options to go with, I grin and bear it.
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A good DSL modem without router for CL?
I have a PK5001Z modem with a Linksys 1200AC router. The modem will drop over half speed often to where I can't stream and sometimes not even surf web. Have to always reboot modem. What would be a good modem only being I have a decent router? Or gateway? Which ever I need? Any help would greatly be appreciated. Thanks in advance.....
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[CenturyTel] Moving from downtown Seattle to Shoreline, CL shows 1.5Mbps DSL
I've been on Centurylink fiber for about 6 months. Invested quite a bit, bought my modem, installation charges, etc. Happy with the service. But now I've moved to Shoreline, and they show 1.5Mbps DSL for my address. I will miss my fiber connection. I just can't accept 1.5Mbps. Am I screwed regarding leaving Centurylink? What should I expect to pay to cancel?
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NEW C2100T / setup
Good day everyone,
I've upgrade my service from 1.5megs to a new bonded pair connection with the C2100T modem. Now my ping has almost tripled, from an average of 52/70, and now I'm at 152/178 average. also some pages won't load, and even watching youtube videos it will on it's own while playing a video and will automatically jump to the next video.
Bare in mind we have terrible lines in my area, and now I feel introducing to bad phone lines just made things worse, and creating more jitter?
Maybe I need to setup the Modem in bridge mode ?
Thank you all in advance, and have a great Sunday.
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ZyXel 1000z Restart Problem
We've been with CenturyLink at this location for about a year and periodically (every week or two) we will lose internet which is always correctable by power cycling the modem. CenturyLink support has told me this is just the way it works. Is there a solution to this:
1. Static IP ($20 per month more)
2. Get a different modem
3. Figure out a way to automatically power cycle the modem.
My concern is that if this happens while we are away from home, then I will not have access to my home network, security system, etc.
Any other ideas?
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Very bad experience with Century Link, seems no solution
When I ordered a high speed Internet service from Century link by phone, a staff told me 40 Mps was available in my area, but this could not be found online. The staff told me the cost for 40 Mps would be Internet service fee $29.95 + some extra cost with tax = about $35, and it was same as 20 Mps.
A few days later a technician came and told me the 20 Mps cost $5 monthly less than 40 Mps. I asked him about the inconsistency between his sayings and the customer service's sayings. He told me it was Century Link told him. I trusted him and set my Internet to be installed as 20 Mps. He also told me 40 Mps needs 2 "lines" and 20 Mps needs 1 "line". I did not know what the "line" he referred to and thought that might be related to the $5 extra cost in 40 Mps service.
Then when I receive my first bill and it shows I was still charged Internet service fee $29.95 + Internet Cost Recovery Fee $3.99 = $33.94. I don't see any $5 less... Then I check the "Internet Cost Recovery Fee". The Century Link website says it's $3.99 per HSI line. I guess the technician might refer the "line" as HSI line that day, so 20 Mps will have less charge than 40 Mps.
Later when I check with the a staff in the billing team of Century Link, the staff says the "Internet Cost Recovery Fee" is same between 40 Mps and 20 Mps, and 40 Mps has same surcharge as 20 Mps. The 40 Mps only needs 1 HSI line. And if I upgrade my service to 40 Mps, there will be no 2 lines. However, for upgrading to 40 Mps, I will get a charge with one more tech install. Also, the staff says there will be no compensation for me given the misinformation provided by the technician.
Honestly, I don't really know whether the customer service's saying is true... During online chat, the customer service always put me on wait and answers me slowly. What's more, the staff always does not answering my question directly... My experience with the technician seems better as he told me the distance between my place to the tower when he did the measurement, and my Internet is stable and has the advertised speed during most of the time (although I don't have time to test it with games).
Overall, I could only see the communications between the company and its staff are very bad. Whether the technician's saying or the customer service's saying is true, I cannot really tell that...
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Re: ZyXel 1000z Restart Problem
I updated firmware yesterday, and now my connection performance has become more erratic. Just looking for a next move to counter my last move.
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Thinking about replacing my CL C1000A
I live in Anthem, AZ (north of Phoenix). I'm not in the Country Club so don't have the 1G service available. When I had my CL VDSL2 service installed a little over a year ago I bought the C1000A rather than rent. I pay for 40/5 service but have been getting 50/5 since installation. Because of where the modem is located I use the wireless and router portions as well. There isn't room for additional equipment there.
It seems to be working well enough except for the last couple of months I can't login to the web interface. Actually, I can login but can't go to any of the other pages without getting bumped back to the login page. It will usually work for a short while after a reboot. I suspect that heating due to it's location may be a cause. I've seen comments online that seem to support this.
Rather than wait till it dies completely and then scramble for a replacement, I'm thinking of replacing it now. Looking for recommendations for a replacement that, maybe, isn't so heat sensitive. I see Best Buy and Frys both have a couple of Netgears starting at $200. I don't see any option on my CL online account to purchase a new modem. Suggestions?
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Centurylink Bonded question
Hello Everyone, my first post here. I have been reading as much as I can about dsl bonding and how to. Little back ground about what is going on.
Currently where I am living\built a house CL is the only ISP that offers internet at my home. Unfortunately it is 1.5Mbps after countless hours on the phone with them, they finally told me that if I switch to a business account they can run\install multiple connections to my home.
If I had them install another connection, could this be bridged\bonded using the correct modem to achieve possibly 3.0 mbps? (I know not much improvement). Or should I just hold out hope that one day they upgrade the speeds here, I can look across the field about a mile away and see my friends house who CL offers 10mbps to him.
Thanks for reading!
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How to switch from POTS to VOIP?
Looking to go over to a VOIP service. What do I need to do? (what info do I need to get from CL?) What VOIP service should I get? Do I need new phones? I know nothing, so give me some detailed instructions. I have had this number for 15 years and do not want to lose it. Also is fax available with VOIP?
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Dd-wrt
Just a quick simple couple questions. Is Dd-wrt really worth it? Also they show a firmware for netgear r6300 will this work for an r6200? They don't show a firmware for the 6200.
Thanks
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Seattle - Fiber Problem
Have the 1gig fiber in N Seattle and it's been working great. Yesterday, however the internet went down. Bounced the Router and ONT, but still nothing.
Called the Support and went through a bunch of steps with them and still nothing.
Checked the ONT this morning and saw that the WAN light on it was not lit. This makes me believe that there's something upstream that cut my fiber connection. If there was any signal from the fiber line, the ONT WAN light should be active, correct?
There's some construction on my street and I have a feeling they might have cut my fiber by accident.
Have a tech coming from CenturyLink on Friday morning. So out a couple days which sucks. :P
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CenturyLink wants to be freed from state oversight
http://www.startribune.com/centurylink-minnesota-s-heir-to-the-old-bell-system-wants-to-be-freed-from-state-oversight/391341871/
Sounds suspicious.
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