I called your tech support yesterday, got bumped to your 'advanced tech support' - they were very helpful. your company, however, is really pissing me off.
Between myself and the Tech, we clearly established this is your problem. please replace this [G.D.] router or i'm gone. thankfully, there's another DSL provider here in Tallahassee, FL.
The router at 208.110.248.133 is causing my bandwidth to fluxuate between 1-9 of the 10mbit I am paying for. Worse, this one router causes my latency to vary between 100-300ms to everywhere. normally, i have ~15ms ping to google's DNS server at 8.8.8.8.
I will say that there has been some improvement since yesterday, averaging about 2/3 latency of what it had been. this morning I even had a normal connection for a little while, sounds like the tech did what i suggested and got somebody to restart this piece of crap. unfortunately, this did not last long.
replace this f*cker.
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