I am going to this site as a last resort and, after reading some other comments, I think I should have posted here first. I live in new construction in Herriman, Utah called Horizon Heights. When I purchased my condo, I ensured that CenturyLink Fiber would be offered. In Mid-February I paid my $150 to CL and they sent a tech out to install. The only problem is that they didn't have a conduit. I guess there are two spaces for a conduit to come into the unit and Comcast took it upon themselves to install in both places. The builder sent a letter to CL confirming that the conduit is theirs and not Comcast's, but CL still won't install. They are "working on it with Comcast" and I have now been in my condo for more than a month (2/20) with no internet service. Their last advice was to get Comcast internet until they could work it out. This will cost a $70 install charge and more expensive internet for a few months. Why is this so difficult for them to resolve if the builder has confirmed that they have rights to the conduit? Is there anyone here who has experienced something similar and can provide some advice?
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