I signed up for 100/10 service and while the installation and setup was painless the speeds are just wrong.
1. First, they only set me up for 80/10 even though I signed up for 100/10.
2. Speedtest to CenturyLink only showed 25mbit downstream.
3. Called up install Tech and told him I signed up for 100/10 and he said he would be able to fix it without access.
4. I see the provisioning changed since modem now reports. -> DSL1:38mbit DSL2:45mbit
5. Still only getting 25-28mbit download speed
To make things even fun it seems I am a "CenturyLink Simple" customer which means whenever I call in I need to be transferred because normal CS reps do not have access to my information.
"I can do some basic troubleshooting of CenturyLink Simple accounts but I can't make changes."
MODEM STATS
Firmware Version:
CAB001-31.30L.85
Model Number:
C1900A
Hardware Revision:
3B
Downstream Rate:
83.756 Mbps
Upstream Rate:
11.002 Mbps
DSL1 STATUS
DSL Downstream: 38.448 Mbps
DSL Upstream: 5.501 Mbps
Broadband Mode Setting: Auto Select
Broadband Mode Detected: VDSL2 Bonding - 17A
DSL Link Uptime: 7 Days, 2H:7M:15S
Retrains: 6
Retrains in Last 24 Hours: 0
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 1
Loss of Margin Link Failure: 0
Link Train Errors: 1
Unavailable Seconds: 2559
Estimated Loop Length: 1800
Uncanceled Echo: N/A
Transport Mode: PTM
Path Parameter: 201
Priority: 3
Service Type:
DSL POWER
SNR: 7 dB 15 dB
Attenuation: (DS1)19.2, (DS2)47.5 dB (US1)7.8, (US2)39.7, (US3)62.9 dB
Power: 14.4 dBm 7.6 dBm
DSL Channel
Channel Near End Far End
Channel Type: Interleaved Interleaved
CRC Errors: 208 0
30 Minute CRC: 0 0
RS FEC: 6761 2
30 Minute FEC: 5
DSL2 Status
Connection Status
DSL Downstream: 45.308 Mbps
DSL Upstream: 5.501 Mbps
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: Auto Select
Broadband Mode Detected: VDSL2 Bonding - 17A
DSL Link Uptime: 0 Days, 20H:42M:23S
Retrains: 6
Retrains in Last 24 Hours: 6
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 5
Loss of Margin Link Failure: 0
Link Train Errors: 1
Unavailable Seconds: 3180
Estimated Loop Length: 1790
Uncanceled Echo: N/A
Transport Mode: PTM
Path Parameter: 201
Priority: 3
Service Type: PTM-Tagged
DSL Power
Levels Downstream Upstream
SNR: 7 dB 16 dB
Attenuation: (DS1)20.3, (DS2)49.2 dB (US1)7.6, (US2)39.3, (US3)64.1 dB
Power: 14.4 dBm 7.4 dBm
DSL Transport
Transport Downstream Upstream
Packets: 12928162 6590741
Error Packets: 0 0
30 Minute Discarded: 0 345
DSL Channel
Channel Near End Far End
Channel Type: Interleaved Interleaved
CRC Errors: 7882 4416
30 Minute CRC: 0 0
RS FEC: 1914897 1383885
30 Minute FEC: 7 36
So, in short, I am still miss-provisioned and I am not even getting the incorrectly provisioned speed.
Anybody have any Idea's
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