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1000 MBPS in, 100 MBPS out, Zyxcel C1100Z on Centurylink

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forgive me my ignorance and cluelessness, but I pay for (and the zyxcel says it gets) a 1000MBPS, so my kids can play counterstrike, while simultaneously streaming videos, watching videos on their iPads, and, and, and ...(masters of multitasking, all of them) however, when I run a speedtest (be it century's speedtest or speedtest.net) with my notebook directly plugged into one of the ETH ports, I can't get more than 100MBPS. Whats up with that ? Is there any internal load balancing going on between the 4 ETH ports and the WIFI ? If so, can that be disabled ? Not that it has performance impacts, but lets say I don't want to use the build in router, and use the zyxcel in bridge mode ... would I be stuck with the same 100 MBPS between the zyxcel and the separate router ? Any good alternative that doesn't show this behavior ? And, lots of PPP drops, especially under high load conditions. Technician to check on Tuesday, but I have no hope. Tech support says the technician will 're-install' the modem. what is this, the 90's ? cheers !

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