During peak hours 5pm-12:30am.
I'm pinging yahoo at an average of 500ms. Google @ 150ms. Bandwidth ranges from .7 to 10 down and .3 to .76 up.
I usually will ping 30-40 to chicago,google, yahoo with 10 down and .78 up.
I just started having problems during peak times on 4/28/2013. Even during non peak hours everything is at least 10% higher on pings and 10% lower on bandwidth.
They said in order to consider this a problem you have to average 300ms on the ping... which 100ms ping isn't acceptable to me.
If for whatever reason they won't fix this issue within a 24-48 hour window as I was told on the phone after arguing to get the line looked at,
I'll file my seconda(2nd) FCC complaint against Centurylink.
I've documented everything since I started having poor service and I won't hesitate to file after the 48hr window.
↧