Hello,
I have CL DSL as my only internet option and the max speed I can get is 1.5mbps down with .2 mbps up. I've had it now for 6 years and they've not updated anything to get better speeds. This is already too slow for modern content and especially streaming services. The upload rate barely makes basic document uploading feasible and anything beyond that takes all day.
For about 3 weeks now I've been getting half my normal upload rate. It's usually less than 100kbps. I've not been able to really do much of anything with that speed. I do a lot of gaming, VOIP and work from home stuff which was OK with my normal rate but impossible now.
I've put in 3 requests for a repair. Finally today a technician came and saw no issues with my line both on the box on the side of my house and inside on my modem connection. I'd already tried 2 modems and multiple devices and wires to check speeds with the same results. He gave me a new modem (ZyXEL PK5001Z) which is also showing the same 50% or less upload speed. It has a bit more info than my other modems, though, so here's what it shows for my connection:
DSL Status Connection
Status
DSL Downstream: 1.528 Mbps
DSL Upstream: 0.133 Mbps
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: MULTIMODE
Broadband Mode Detected: ADSL_2plus
DSL Link Uptime: 5M:31S
Retrains: 6
Retrains in Last 24 Hours: 6
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Link Train Errors: 3
Unavailable Seconds: 495
Transport Mode: ADSL
Path Parameter: 8/35
Priority: UBR without PCR
Service Type: LLC Bridged
DSL Power
Levels Downstream Upstream
SNR 23.9 dB 36.2 dB
Attenuation 16.5 dB 9.8 dB
Power 18.3 dBm 0.4 dBm
DSL Channel
Levels Near End Far End
Channel Type: Fast Interleaved
CRC Errors: 260 0
15 Minute CRC: 0 0
RS FEC: 87500 0
15 Minute FEC: 0 0
Here's my most recent speed test:
http://www.speedtest.net/result/4921865343.png
Is there something on my end that I am missing to check, or something to go over with the technician? He is supposed to be coming by again tomorrow.
Thank you.
↧