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Modem help

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Hello. I need some help. I live in a small town in Arizona. I think the top speed we can get is 5Mb/s. I am going to call tomorrow and find out. I have an Actiontec PK5000. It has worked well, however, the last couple of days I have gotten really crappy service. I think it is a modem problem. Am attaching a few pics. Any help would be appreciated. Any other info you need, just ask.

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