Service Speed: 12 Mbps / 893 Kbps
Service Type: VDSL
Modem: C1000A
Connection: Ethernet 1 Gbps
DSL Internet connection issue.
High Latency Uplink.
Netalyzer Results:
http://n3.netalyzr.icsi.berkeley.edu/summary/id=ae81b058-2242-bac4c80f-1774-482a-bd06
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I've been having high latency issues with the internet in online games. The confusing part is that my pings to other players are generally under 40ms in most online games and to the server(s). And I often tend to be living right near the server(s) which are in California most of the time.
I recently sent a support request to a particular video game I play to help me with the problem. The technician told me to take a test at this site: http://netalyzr.icsi.berkeley.edu/
And to then copy the results link to him for further investigation. Once he read the results he tried to help me on my end(Computer) to try and fix it. But to no avail. In the end he told me this:
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"This problem may also be originating with your network buffer. Here's a copy and paste from your netalyzer results explaining the effects of a buffer (they explain it way better than I do):
""Often, your computer wants to send or receive data faster than some point in the network allows. Thus that point needs a buffer to store this data until it is able to send it. The problem arises when the buffer is too large or too small. If the buffer is too small, network protocols such as TCP are unable to send as fast as the network allows. If the buffer is too large, a single transfer will fill up the buffer, delaying all other traffic.""
This issue will have to be brought up to your ISP as this issue will have to be dealt with externally. Typically this kind of buffer wont matter when you're using the internet, streaming videos, or downloading large files. For example the buffer may cause your web page to be delayed half a second which is expected. While streaming you are downloading faster than you are watching so a 5 second gap in download space will have absolutly no affect.
However, problems arrive when you are using a live application because a half second delay in a command is huge when you are telling your character to attack or to run for dear life."
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Basically to sum it up:
My Uplink is at a high latency of 533ms compared to my Downlink being at a low 90ms.
I have a high delay in online video games when it comes to my end of things which makes playing games incredibly difficult.
Everything on my network checks out beautifully except for my Uplink having such an overly excessive buffer on it.
What I want to know is.... Will CenturyLink technicians fix this problem of mine? Or do I have to switch to a different service provider all together?
This seems like a simple fix. I hope it is one.
I'm capable of running at up to 40 Mbps in my own home on this same service. So I shouldn't be having issues down at 12 Mbps with my uplink only running 1 Mbps.
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