I am having trouble getting my old modem up and running after a move and speed upgrade. There are a number of variables but I think I've eliminated most of them.
Last week I moved to a new home about 10 miles from my previous one. As I talked to the tech setting up the move she was trying to talk me into upping my speed. I agreed based on the condition that I could keep using my non-supported modem.
They do their thing and 5 days later give me the okay to self install at the new house. My modem doesn't work, no DSL connection. I plug in a century link official modem and it works fine. So check, the lines are good, service at the new house is all set up. But I want my good modem/router.
I figure either my preferred modem doesn't support 12, or the settings are incorrect. I'm hoping one of you can confirm that theory and give me an idea of what settings I could try.
Preferred modem: TP-link N600
DSL settings:
DSL Modulation Type: Auto Sync-up
Annex type: Annex A
Enable Bit Swap: (checked)
Enable SRA: (checked)
WAN Settings:
VPI: 0
VCI: 32
Connection Type: PPPoE
Connection Mode: Always On
Authentication Type: AUTO_AUTH
Enable IPv4: (checked)
Enable IPv6: (unchecked)
Default Gateway: pppoe_0_32_0_d
Service Name: blank
Server Name: blank
MTU(Bytes): 1492
Enable Fulcone NAT: (unchecked)
Enable SPI Firewall: (unchecked)
Enable IGMP Proxy: (checked)
Use IP address Specified By ISP: (unchecked)
Echo request interval: 30
Set DNS server manually: (unchecked)
I also made a screenshot if that's more your thing: http://i.imgur.com/JTjgsuf.jpg
As I was making the screenshot I had another thought. As part of the move they assigned me a new DSL telephone number. Is there a chance that my PPP username or password changed as part of that?
Thanks
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