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[Qwest] Cable issue?

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After I corrected the modem setting thing have improved, but there are still many issues. Here are the statics from the modem. DSL Status VPI: 0 VCI: 32 DSL Mode Setting: MMODE Connection Status: Showtime Speed (down/up): 15869 / 889 Kbps ATM QoS class: UBR Near End CRC Errors : 0/0 Far End CRC Errors : 4726/0 Near End CRC(Within last 30 mins) : 0/0 Far End CRC(Within last 30 mins) : 0/0 Near End RS FEC : 0/0 Far End RS FEC : 806226/0 Near End FEC(Within last 30 mins) : 0/0 Far End FEC(Within last 30 mins) : 0/0 Discarded Packets(Within last 30 mins): 0 SNR Margin (Downstream/Upstream): 0/17 Attenuation (Downstream/Upstream): 8/16 I am unsure where to start looking to verify things on my end before calling support, and getting told to call some other company for CL support again. EDIT After reading this http://www.dslreports.com/faq/16220 It seems there may be a local issue with CL. Yes I know this is not for CL, but I could not find one specific to CL as of now. The link is here for reference.

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