How do I get Centurylink to install a Network Interface Box on a older house?
When I first got high speed DSL I ran a dedicated line from my NIC (if that is what it is called) to my modem. I get 18 mbs down from my 20 mb service which I think is pretty good.
I talked a friend into Centurylink (same 20mb service) but she only gets 13mb down. I want to run a dedicated line for her but her NIC is a old spaghetti wire mess (no modular jack). She does not have telephone service so the other wires are not needed, we just want a modular jack.
Do we just call technical support and make a request?
↧