I ordered 40/20 about 3 weeks ago(ordered online), it was to be turned on the night of 11/15. The modem still had yet to connect so I called CL today 11/19. They told me they needed to send a tech out to my basement to turn on the internet. What is it that they need to turn on in my basement? The worst part is the 1st available tech isn't until 12/6.
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