My girlfriend bought her house 2 years ago in a somewhat rural area of NC (White Horse Dr. Shawboro, NC 27981). Before she bought the house, she checked with the state's broadband map (»www.e-ncbroadband.org/) and it showed her as having Centurylink DSL in that area. Well, it was a lie. Fast forward to recently, still no service despite it being shown on the map (There is DSL close by though, 10mbps within a mile) I contacted the GIS Specialist/Data Administrator and she stated to me that "I looked through our original data and confirmed that these areas were reported to us as served by CenturyLink...CenturyLink reported serving 11 census blocks and over 100 street segments in your zip code". She also said she was going to contact Centurylink about the matter as well.
I then contacted Centurylink themselves, and after being on the phone with them for awhile, their rep talked to an engineer who said the local equipment "was not set up for DSL services and she saw no plans too". Their equipment for my area appears to be on a main highway with a fiber optic line marked about 20 feet away.
Is there any way I can nudge them to expand DSL to my area? I went thought their official channel of requesting service there but that was close to 8 months ago. They have DSL service all around the area except for that small corner of the county served by that equipment. I hate to make it sound like a venting post, but it's frustrating when a company reports to a state agency and essentially flat out lies about having service in an area when they don't (nor have any plans to). I really want to move there and locate my business there as well, but high speed internet is a must (and a hotspot wont suffice unfortunately). There are PLENTY of neighbors that are waiting to get internet service there as well. Any thoughts?
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