Hi everyone -
I have told this background story a few times on here but .... to make a long story short, I have a very meager CenturyLink DSL connection in the new house I built , it's going on a little over 2 years now, and it's literally the only option (other than Satellite, which is not an option.) -- I have been provisioned @ ~ 7.17 Mbps DL / .576 UL for the last 2 years or so ... and while the connection has always been meager (slow- and there is nothing they can do due to distance, I built a house on a piece of land in the country, and this is all I can get, and it's too far from the CL box to get any quicker....) -- the connection has been (HAD been) rock solid for 2 years.
About a month or so ago, CL admitted to me that they screwed up while installing someone else's new service. Some neighbor in the general area was getting an install on a Thursday afternoon, and my net went down. It came back on , and instead of being my typical ADSL2+ 7.17/.576, it was like 12-14 Mbps / .896 Mbps VDSL2 8A (i think) -- I was like, WOW! But it went down in a few minutes, stayed down. It took several days for CL to send someone out, they admitted to me on the phone that a technician screwed up, and someone eventually came out and "fixed it." -- Since that time (~1+ month ago) - I have been on G.DMT instead of ADSL2+ , and my connection has been terrible. Terrible. Literally terrible.
The Monday of last week, my DSL modem was fried due to "lightning" -- completely fried. They shipped me a new one under warranty- and unfortunately it was a refurbished model of the Actiontec C1900A , rather than the Zyxel C1100Z I bought brand-new from CL when I established service with them. However, since receiving this modem, my service goes out 100x a day, and goes out every single time it gets cloudy or rainy out. Today, I was able to get an appointment for a tech to come out tomorrow. The lady on the phone agreed, it seems that someone/somehow the line I had been using for 2 years was given to someone else, and I was put on a terrible, borderline-nonfictional line. Hopefully tomorrow that will be corrected. She seems to think it's a LINE problem rather than a modem problem, but allowed it could be either/or , or a combination of both.
However, I ask you guys the question I posed to the lady, whom agreed, it's possible - What is the "better" modem? I am using my phone to post this (because no service ... lol...) and it seems like 50%/50% - some people hate the Zyxels, some people love them. Similarly, some people hate the Actiontecs, some people love them. There are posts about the "As vs Cs" modems... and many posts in-between. I am wondering if there is any consensus -- because if they had/have to replace my modem on warranty, and they gave me a lesser-model, I would definitely insist on the better one.
OK Anyway, thanks for the help as always. Sorry for the long post, always try to give as much information as possible.
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