my internet is slow and when it rains, it goes in and out ... sept 18 a repair tech stated ALL the lines on the street were bad and he put us on the best one that he could, but until they are repaired, things will be bad and to just unplug and plug in the modem when it happens, as that is all we can do.
I have not seen any repairs being made, and a couple of rain storms have already caused issues again. And I am still slow for internet, which indicate the repairs have not taken place.
We have rainy season coming up fast and I'm wondering if the lines will ever get repaired.
I am fed up with calling in as I am stepped through checking things in my house and my modem FIRST every time, even though I tell them I know its the lines.
Can anyone assist me in this situation? Does anyone know who I can contact for help?
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