Hi Folks,
Looking for some help on this one, I just had Gig installed yesterday, the tech failed to a speedtest before he left but after he did, I went ahead and did one. Well download is around 300, upload is around 900. Everything is hard line connected to the C2100T and a macbook pro that has handled gig connections before. I have power cycled everything.
Long story short, I called the tech and was told they are pushing gig to the modem, so what I see is what is expected with fiber and gig service. I have to say, especially given the numbers I have seen here this is garbage, and something is amiss.
FYI the tech said my light levels were -19.
Any ideas?
How can I 'prove' this to them?
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