I have CenturyLink service. Although download speeds are not as good as our previous provider, we had enough bandwidth for our needs - including streaming online from Netflix, Amazon Prime, SlingTV and so on. However, earlier this week sometime I noticed:
a) None of our streaming devices (Nvidia Shield TV, Amazon FireTV, Roku - all connected using Ethernet) are able to stream from Netflix anymore. They all give error NW-2-5. I am also not able to stream Netlfix using my Android (OnePlus one) phone.
b) I AM able to connect / login and stream from Netflix to
1) a PC through a browser or the Windows 10 Netflix app
2) couple of iPad minis we have in the house
3) Windows Phone Netflix App.
c) However, if I run a tracert command in a command prompt (with Admin privileges) on the same PC that can stream Netflix through a browser, all Requests time out.
d) I should note that few days before this started happening, I put the CenturyLink Zyxel C1100z modem in Transparent Bridge mode and connected it to my Asus RT-N56u router. I read through http://www.dslreports.com/forum/r30993024-Working-with-ZyXel-C1100Z-modem-bridge-transparent-mode and http://www.dslreports.com/forum/r30794998-Setting-the-ZyXEL-C1100Z-into-bridge-mode to make sure I was following the right steps. I should ALSO note that for troubleshooting this issue, I disconnected ALL computers and devices on our network, took an old laptop that had been turned off for several days, Reset the C1100z to get it out of Transparent Bridge mode and connected only the laptop to the C1100z using Ethernet. I was again able to get online but traceroute command again resulted in Request Time out. I also rebooted my Android Phone and connected wirelessly to the C1100z with same results (i.e. able to stream Amazon Video etc but not Netflix).
e) Other "oddities" I have noticed - I am unable to VPN into my work using the app on my phone like I used to be able to do previously. Moreover, if I click on links in emails from say newegg, Frys or whatever, it does NOT open the webpage in the browser either.
Other things I have tried -
a) On my Android phone, go to Settings -> Apps -> Netflix and clear all Data and Cache information stored and then try to relogin but no cigar.
b) Each of the streaming devices have also been reboot several times and I have confirmed their IP address assignments in the Asus RT-N56 router is consistent with what the device is showing.
c) I have also changed the DNS servers settings in the Asus RT-N56u to point to Google's 8.8.8.8 and 8.8.4.4 servers.
There are probably a few other things I have tried over the last 3-4 days that I am probably not recalling but hopefully above might enough info for someone to suggest what could be going on and if there might be some setting I may have missed somewhere or next steps?
P.S. Not sure if this matters but we did pickup 9+ inches of snow in our neighborhood a day or two before (some) Internet services stopped working - not sure if that could have damaged any routing equipment but just mentioning in case it might help.
Thanks in advance for any input and help,
Topper
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