I am close to the center of a Texas town, a block from a US highway and business corridor, and we are only offered 25/2 service; the speed tests are similar and show 26.2/2.1. I run a business where we have to stream video, and 2.1 is not sufficient to do anything but basic 480p video.
We opted to rent the modem to try to get the correct line technology; it's an Actiontec C1000A VDSL2. I assumed since it's a VDSL2 modem there were bonded or symmetric plans they could offer us, but when I called CenturyLink they basically shrugged and said 25/2 is all we can get, and there are no options except to bring fiber in ($400/month).
I am currently looking at dropping CenturyLink and trying Zito cablemodem service, which offers 100/10, and is more than enough.
QUESTION #1: Is there any way we can bring in bonded or symmetric service here in Palestine TX, zip 75803 on CenturyLink?
QUESTION #2: I was also surprised to see there is not an official CenturyLink assistance forum on this website like AT&T and Windstream offer for solving problems. Are there any higher tier officials here who can advise? We're basically behind a strip of businesses and close to a DSLAM and I cannot believe they won't even offer us pair bonding.
↧