Hi everyone -
We've been a CenturyLink DSL customer for many years. About 1 month ago, our C1000Z died and Centurylink replaced it with a Technicolor C2100T. I truly appreciate the help.
WIFI Issue
I was able to install the modem and run through the CenturyLink install wizard without any issues. The only thing we changed on wifi is assigning our own password. A few nights ago we encountered a service issue that I thought was related to DSL. I noticed that our computer and all our smartphones were unable to load any internet pages.
I assume our service was down and went into the office where the modem sits. To my surprise, all the internet, DSL and wifi lights were on. I started with my phone and disconnected it from the wifi. However, when attempting to reconnect i was getting a password not matched error and no for a fact it was correct. My wife and kids also tried the same thing with their phones and our home computer and everyone of issued the same wifi password was incorrect. I unplugged the modem for a few seconds and let it connect back up to Centurylink. At that point, we were able to reconnect our phones to wifi using the same password as expected.
Then the same issue occurred last night (12/6) with the exact same behavior. We could not access the internet on any computer, phones, etc. We also got the same wifi password error when disconnecting and reconnecting. The only thing to resolve it was again resetting the modem. Does anyone have any ideas on what we can look at or try to help debug this? I'm a little stumped and do not know enough about trying different settings. I have also spent a lot of time on calls with Centurylink; however, they haven't been able to offer any solutions.
Log errors.
The other thing I noticed that is very odd are the following intrusion errors when looking into the modem activity log. We are getting them about every 15 seconds and appear to have started about two weeks ago. I do not know if this is connected with our above wifi errors, but I have also called Centurylink and, so far, they haven't been helpful at all. This is just a sample of the messages, but we have several pages. It's obviously firewall related, but stumped on how what should we be concerned with and how to even started addressing them.
12/07/2017 08:40:02 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=196.52.43.64 DST=97.125.243.171 PROTO=TCP SPT=6666 DPT=8888
12/07/2017 08:39:41 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=35.161.112.54 DST=97.125.243.171 PROTO=TCP SPT=443 DPT=48240
12/07/2017 08:38:14 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=103.54.94.186 DST=97.125.243.171 PROTO=TCP SPT=64641 DPT=445
12/07/2017 08:37:54 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=191.101.167.7 DST=97.125.243.171 PROTO=TCP SPT=56540 DPT=15180
12/07/2017 08:37:53 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=191.101.167.7 DST=97.125.243.171 PROTO=TCP SPT=56540 DPT=15180
12/07/2017 08:37:32 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=157.240.2.15 DST=97.125.243.171 PROTO=TCP SPT=443 DPT=53278
12/07/2017 08:37:27 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=122.133.14.131 DST=97.125.243.171 PROTO=TCP SPT=6382 DPT=23
12/07/2017 08:36:34 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=95.215.1.37 DST=97.125.243.171 PROTO=TCP SPT=51721 DPT=6119
12/07/2017 08:36:28 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=46.174.191.28 DST=97.125.243.171 PROTO=TCP SPT=51138 DPT=8080
12/07/2017 08:34:31 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=191.101.167.7 DST=97.125.243.171 PROTO=TCP SPT=56540 DPT=15430
12/07/2017 08:34:30 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=106.187.97.102 DST=97.125.243.171 PROTO=TCP SPT=47251 DPT=995
12/07/2017 08:34:01 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=91.195.103.84 DST=97.125.243.171 PROTO=TCP SPT=54407 DPT=33411
12/07/2017 08:34:00 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=91.195.103.84 DST=97.125.243.171 PROTO=TCP SPT=54407 DPT=33411
12/07/2017 08:31:24 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=185.94.111.1 DST=97.125.243.171 PROTO=UDP SPT=47491 DPT=53
12/07/2017 08:30:52 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=173.242.121.35 DST=97.125.243.171 PROTO=TCP SPT=48212 DPT=22
12/07/2017 08:30:25 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=208.100.26.228 DST=97.125.243.171 PROTO=TCP SPT=41241 DPT=28017
12/07/2017 08:30:25 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=208.100.26.228 DST=97.125.243.171 PROTO=TCP SPT=41241 DPT=28017
12/07/2017 08:30:19 PM Firewall Intrusion -> IN=ppp0.1 OUT= SRC=42.115.168.132 DST=97.125.243.171 PROTO=TCP SPT=31212 DPT=22
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