I wanted to look at what Centurylink offered as an alternative to cox's capped monopoly service, and their website always errored out so I could never get an online quote, but gave me a number to call. I called to ask about what speed would be offered where I live (The Pointe at South Mountain, north of Elliot along 48th street) and while I was on hold, the line was dead silent for 15 minutes. Just when I was about to hang up, music started playing for a few minutes.
At this point I say to myself "Why would I trust a company whose marketing/sales systems don't even work?" but carried on anyways. Finally somebody with a thick India accent answers, and I ask her what speeds are available where I live. It literally takes her 20 minutes (!!!) to find out after I gave her my address, at which point she quotes me $55 a month for...get this...1.5 megabits! And I'm not even in a rural area or anywhere close to one! What's worse is I clicked the price for life ad that promises no contract, which directs me to an offer requiring a 1 year contract! At least the price was reasonable though, $30 a month for 40mbit. But instead I call and they want $20 more for only 3.75% of the advertised bandwidth!
Third world countries get much better than this for a better price than this. Are these guys even trying at all? Or is this just a money laundering front that simply pretends to do actual business?
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