After suffering a few months of steady line degrade on my 10mb ADSL2 service (retrains, CRC, FEC errors), CL sent out a tech last week. After initial troubleshooting the tech says my line/loop are pretty clean and his solution is to replaces my crusty PK500 modem with a C1900a
Initially it was great for about 24 hours then my line stats degraded further to stats below.
I eliminated inside wiring as a suspect by running a 50 ft new Cat6 23g home run directly from the router to the NID which helped slightly
Any advice what I can try next based on these numbers below?
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DSL Status
Connection Status
DSL Downstream: 7.296 Mbps
DSL Upstream: 0.892 Mbps
DSL Link Statistics
Link Statistic Status
Broadband Mode Setting: Auto Select
Broadband Mode Detected: ADSL2+
DSL Link Uptime: 1 Days, 0H:34M:1S
Retrains: 2
Retrains in Last 24 Hours: 0
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Loss of Margin Link Failure: 0
Link Train Errors: 0
Unavailable Seconds: 96
Estimated Loop Length: 6988
Uncanceled Echo: N/A
Transport Mode: ATM
Path Parameter: 8/35
Priority: UBR Without PCR
Service Type: ATM-LLC Bridged
DSL Power
Levels Downstream Upstream
SNR: 8 dB 13 dB
Attenuation: 49.0 dB 25.9 dB
Power: 19.8 dBm 12.4 dBm
DSL Transport
Transport Downstream Upstream
Packets: 35566612 19147497
Error Packets: 0 0
24 Hour Usage: 391119.83 Mbits 13594.49 Mbits
Total Usage: 394022.21 Mbits 14192.33 Mbits
30 Minute Discarded: 0 254
DSL Channel
Channel Near End Far End
Channel Type: Interleaved Interleaved
CRC Errors: 470 17
30 Minute CRC: 2 0
RS FEC: 13522 71
30 Minute FEC: 93
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