Sent money via Money Order and it seems to of taken a letter 9 days to travel two states over to Arizona. It certainly could not be CL sitting on mail payments for additional fees. So of course I get hit with a $9 late fee. Proceed to do an online chat with some CL rep and she agreed to credit the amount. Next month comes and still no credit on the bill. And they wonder why I did not trust them and decided to take a screenshot of the chat (assuming they care about lying to me).
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