I live in ST Paul and my phone line comes into the house from a drop in the alley where we are the last service on these old copper lines. They have told me for years that no more connections can be made to these lines. I woke up yesterday (06/13/2017) to find out I had no phone service or internet service. My Wife works for the US Government and her job is mission critical and she depends on our internet service for her job which is based out of Washington DC. They sent a tech out today that told us a noobie tech who was attempting to fix an an internet issue and all he did was unhook numerous customer. So the tech told us there is nothing he can do since he would need to unhook numerous other people to fix this problem. My reply is then unhook them and fix it. He gave us phone # for his supervisor and manager and of course neither of them answer their phones. I think it is time to tell CL to kiss my but and go with Comcast.
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