Current setup: Century Link C1100Z modem/router + Model R7300DST (AC 1900)
Relative history:
1. Initially, Century Link A1000C Modem/Router
2. Device was insufficient for our home. ~1 year ago purchased the Nighthawk DST. Geek squad bridged the Nighthawk DST to the C1000A and setup the DST adapter elsewhere in the house. Wireless as broadcast by the Nighthawk was to my current location Century Link spec of ~12 Mbps down, ~0.84 up.
3. Several months ago Wi-Fi speed down ~1/2. I called Century Link they said the modem was at spec and was not in bridge mode.
4. After the call I ran some tests on my own. My laptop Ethernet to the modem resulted in spec speed. Ethernet to the nighthawk 1/2 speed, Wi-Fi to the Nighthawk 1/2 speed.
5. This is when I realized something was screwy with the setup. The A1000C was indeed not in bridge mode since the Wi-Fi light was blinking away. The Nighthawk was Ethernet to the A1000C and the Nighthawk was blinking internet connect and Wi-Fi broadcast.
6. Yesterday, called CL support (onshore). She confirmed that their modem was not to spec now, she reset something from her end and after booting the device it was working a bit above spec. We then put the A1000C in bridge mode and booted both devices. And this is when the situation went further south.
7. The AC1000C booted up in bridge mode, not transmitting. However, the Nighthawk, despite the status light indicating that it had acquired the internet, a browser could not connect to the internet either using Ethernet or Wi-Fi. Neither the CL agent nor myself knew enough about the Nighthawk to determine if one of its setting required configuring.
8. I decided to go back to my situation prior to calling her. She could not get the A1000C to boot back not in bridge mode and see the internet.
9. She dispatched a field service person that arrived (unbelievably) 3 hours later.
10. They installed a new C1100Z and it performed to spec. We set the device to bridge mode, connected the Nighthawk and the same problem as when I had initially called support. The Nighthawk is at ~50% of spec.
11. As of this moment both devices are still connected. Both devices (including the remote DST) are transmitting wirelessly, both devices show internet connections. Ethernet to the C1100Z = spec, I havent tried wireless speed with the C1100Z, both Ethernet and Wi-Fi from the Nighthawk = ~1/2 speed.
Two Questions (at least):
1. Most important, how do I get the Nighthawk to work in bridge mode with the C1100Z and at the same spec speeds as the C1100Z? Is the Nighthawk somehow broken or is there a setting(s) within the Nighthawk that must be configured differently in addition to setting the C1100Z to bridge for both devices to function at spec?
2. If the C1100Z is not in bridge mode, how can the Nighthawk be seeing the internet?
Mark
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