Hello, Recently I am experiencing speed issues. I thought it might be the cold weather slowing down the 1s and 0s, but I was told by others to not be dumb. I am provisioned for 12Mb but have not come near that rate for a few weeks. CL is dispatching a technician to review the situation. I would like to be more aware of things before they arrive, as last time he basically told me my internet Johnson rod was at fault and that was inside the house so he couldn't do anything. The home has zero landlines, and the distance between the NID (?) outside the home to the router is ~6 ft of cable. The modem is ZyXEL C1100Z. Thank you for your time.
↧