First post! I just increased from single 20/.896M which auto over-provisioned to 26.112/896M, to Pair Bonding 40/2M. When I talked to sales, and explained I needed more Upstream BW, she was confident she could get me PB 40/40M. When the two techs came to install, they never heard of a 40/40. But got me 40/2. I wish I would have asked them at that time if they felt I would be able to squeeze PB 40/5M out of it.
Estimated distance 5136 feet (DSL1) / 5448 (DSL2). Have small FEC count but no CRC’s seen yet since install 10 days ago. 3 feet of Cat5 from NID to biscuit jack then straight into C2000T. Bonding improved upstream performance, but with multiple VPN sessions and pushing up stream files, I would appreciate a little more, hoping for maybe PB 40/5M or any over-provisioning if possible. The downstream BW is fine and never was an issue at 26.112M. However, would appreciate any comments on that too for future, for when we get Prism here.
I’m in the 30-day period if that helps, and if you think it is better than a borderline chance I could get an increase, just how would I go about requesting a possible upstream increase, or over-provisioning? - Repair call, sales call, etc.?
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