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Fiber Laid but Not Connected

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On Dairy Creek Rd in North Plains, OR CL laid fiber last fall. We then received notes in the mail about new speed being available in September. Needless to say it still isn't here. Whats everyone else's experience when having fiber installed? Does it take this long? Also is there any local contacts in Oregon I can get a hold of to find an answer? I've asked but no one with CL seems to want to help. Cheers!

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