We have centurylink phone+dsl internet. We have periods of slow and fast dsl speeds, each lasting for 2-3 months before switching to the other. Fast periods we have 4-5mbps down/0.3-0.4up with a ping of about 90, and slow periods have 1-2mbps down/0.01-0.2up with a ping of about 600 (sometimes goes up to almost 1000. We have tried to see if we could upgrade, but they have said that only 5mbps and lower was available for our area. When we get our bill we are being billed for 10mbps.
We have called and asked them why we are paying for 10 when its not available and we are not even getting close to that. They always say we might as well stay with 10 because it costs the same as 5. I have looked up on their product website and it shows there is only 10mbps available for our area , and not 5.
So heres the problem. We are set up for 5, dont get 5 consistently, pay for 10, cant switch to 5, and 5 isnt available for our area according to the website.
There is no other available internet (not even dailup or satelite) available. Any advice for what i should do?
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