This phone and computer were okay until they brought in fiber dropped POTS and lied about it. POTS does not need a computer or a modem at home. It needs a pair of copper lines to the house.
The DSL phone is the telco/s version of cable VOIP phone. It works the same except it is delivered over analog copper pair to the house instead of a cable line.
CL replaced my reliable POTS with DSL and the war was on. And 6 months of hearing the same canned speech from the faux tech phone support I contacted my state commerce commission and I said,
"I would like to know how CL can provide 100 T of cable to London and Paris but they can't provide the "crystal clear voice quality calls" they advertise to rural customers in our state?"
And people came. The installed a whole house filter on the phone. It improved some but not much. The regional engineer called one day and he heard the problem. He heard the noise. and he knew I could near him. Then came some other people and I got a bill for $200. I call and I ask what this bill is for? They insisted they could not possibly know. I said,
"If you can't explain it to me, then you can explain it to the commerce commission. The problem is not inside the house; it is outside the house between your converter box and your office. You can explain to them how this is my problem and not yours." And the bill was removed. Them came the issue with re-booting the modem frequently. We replace the modem and I haven't had to reboot for 24-hours; its a miracle. Except now I have to enter a password every 3rd email I send. After being told several times that Apple Mail is causing the SMTP Century Link.com server to ask for the password. I think is extremely peculiar that it hasn't happened in 6 years. And it has only started since the DSL phone and new modem was installed.
My Mac has never asked for a third party password. Apple Mail has never asked for a third party password. If Mac does not ask for CL password, and Apple Mail does not ask for the CL password - except during mail setup - what conclusion should I reach? I conclude the same thing I concluded when the problem started. CenturyLink SMTP mail server is asking for the password. The faux tech support does not know the answer and neither do their supervisors. Someone in IT needs to call the engineer and fix it.
If CL can send 100 terabytes to Paris and London it can fix its email server - just as easily as it can increase the uplink so the DSL phones work properly. This is not rocket science.
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Mac: No windows, No Gates, Apple inside
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