Living in a rural area I only have a single "broadband" provider, Centurylink. So I have been with them for a few years, with their 1.5Mbps plan, which is the max I can get. I had reliably been getting get a sync rate of 1760/288 which gave me a download rate of 1.5Mbps, as advertised.
All was usual until noise showed up on the line, which would caused me to lose sync with the dslam. Even though I would lose my connection a few times an hour I still managed to sync at 1760/288. After a week of this headache I called data support and they agreed something was wrong and the noise was fixed quickly by the local centurylink tech.
Even though the noise was gone and I have a SNR better than ever, I'm now syncing at 1472/288. Not once have I seen 1760/288 since I contacted them. I have multiple DSL modems and all 4 of them gave me the same sync rate, even though they are different brands. When I called data support again to ask for them to restore the original rate, they said the contract I agreed to requires them to only provide 80% of the rate they advertise and they go give a crap what I think. Oh before I forget, he did suggest I reset my modem... :p All I can conclude is that they looked at my account, since I called them, and decided to throttle me without notification nor have I EVER been notified about bandwidth usage.
Just can't believe Century is going to short me 15% of my speed when I spend $50 a month on what I think of as "modern day dialup".
/rant - time for some pictures
This is my current speed test (was not downloading anything else during the test and did many different cities)
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Found out one of my nicer modems has a hidden menu with much more technical info. Recent snapshots.
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#1 - Shows that my modem can sync much higher than they are allowing
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#2
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#3
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All want is my 1760/288 back, is that too much...
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