Greetings all and thanks for reading.
I am a relatively new CenturyLink customer and have purchased Phone, Internet and TV. (Prism) I was told that 10MB is the fastest you can get for Internet when you also have Prism so i thought i would be able to handle it. However 10MB is not all that common of a speed i am seeing. I wanted to increase it but was told i could not in residential services. I talked with 3 people on the business side each of which gave me different answers as to what is possible as well as the cost for it. I work from home so speed and quality are vitally important. Ideally i would like to sign up for Business Internet, I was told that if i run another dedicated line just for this business internet that i could get much faster speeds, then i was told that this would only cost about $25 more per month. But when i tried so sign up for it they told me i could not do that. It does make sense that if you run a dedicated line for just business and it is not on the same bonded line for TV that it should work just fine. As I said i was originally told this would be fine but then told it was not. Does anyone have any insight into this and or does anyone do this?
Thanks
Chris
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