I lost my Internet about 4 hrs ago. I have a 660 Series modem. When the failure occurred, I had 3 lights (power, ethernet, & DSL). So I just power-cycled the modem. Then, only power & ethernet. So, I shut down the PC, unplugged modem & router. Turned on modem & only got power light to come on. Eventually the DSL light would blink (not flicker) at about 1 sec intervals. Sometimes the DSL light doesn't come on at all & occasionally it will burn steadily. But still no internet light.
I called support & she had me go through the usual flipping the RJ6 cable, power cycles, etc. There was a
filter on the jack that's been there since I got DSL years ago. The filter has 2 outs (one for voice & 1 for data). I took the filter out of the equation just to keep the support person happy, but there was no difference.
Nothing has changed with my setup for years. Family who live up the road, are not having a problem with their CenturyLink DSL, but I'm still inclined to believe this has something to with CenturyLink's end.
Support lady says tech may come out tomorrow, but it could be as late as Tuesday.
She was about to have me hard reset the modem, but when I asked her what that would do to my network setup, she couldn't really say. I got the impression that she felt my system was not the issue so she didn't press it.
Often, when there's an outage, there's a recording on the tech support line letting you know they are working on it, but this lady was not aware of any issues.
So, is anyone aware of problems in East Texas (ZIP 75752)?
↧
