I have a 25/2 package that runs 25/2 at all times(via speedtest, ookla, CL test, comcast... If I run testmy.net it will peak at 14 down and average 10...). The local tech and I got the FEC RS errors to a very small amount... maybe 0-10 in 30 minutes. Both lines are at 14-15 SNR down and 12-13 SNR up with great attenuation. So after all this hard work I thought we got the streaming services fixed. During the day xbox will pull up to a 1MB/s and I can run 1080p services no issue.
Last night started around 8pm Netflix bitrate was only running at about 256-320 kbps. I also snapped netflix while checking the xbox one bandwidth and it only shows the xbox pulling between 50kB/s to 256kB/s. I will also get a buffering issue where the video will be playing and all of a sudden it will start counting from 1% slowing to 100%. I also get similar issue with the PS3.
Youtube... I can't run 720p only 480p.
Gaming isn't an issue. Pings are consistently nice 20-30 ms.
During this time I tested via a PC directly to modem and had the exact issues.
I thought at first is was the internet(at least to the DSLAM)... got that cleared off the slate. Then I thought it was the wifi. Did a lot of changes to the wifi and got all wifi devices to run 50-80ms latency with at least 20 down out of 25.. OK great!
But again the streaming issues still persist. I've also tried different DNS servers, no luck...
Anyone else having issues with streaming services in the evening times?
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