My sister has CenturyLink DSL. She signed up with them two years ago when the Comcast cable on her street became too unreliable (whole other story!). The fastest download service available was 7Mbps, so that is what she went with. It was fast enough for her light needs.
All was well until recently when she noticed web pages loading much slower than usual. I ran a bunch of speed tests for her at different times of day, all around 1 Mbps. I called CenturyLink.
It seems CenturyLink discontinued the 7 Mbps service without even notifying her. Why they did this, I have no idea. It isn't like she lives in the boonies, she is in the middle of fairly high density neighborhood.
It wouldn't be so bad if she (and everyone else on her street) had other options for broadband. To make it even more infuriating is constantly hearing the CenturyLink ads on TV how they are rolling out 1 Gbps speeds in some markets. Jeesh, she lives in the city and can't even get 7 Mbps!
Does this sort of thing go on all the time?
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